When people think of office support roles, they often picture administrative assistants or front desk receptionists. While those are vital, there’s a whole world of behind-the-scenes professionals keeping your business running smoothly. These roles may not always be top-of-mind, but they’re often the key to efficiency, productivity, and seamless operations.

At Staffers Inc., a leading staffing agency in Mississippi, we specialize in finding the administrative talent you didn’t even know you needed…until now.

Here are some of the most underrated (yet absolutely essential) office support roles to consider for your team:

1. Data Entry Specialist

It’s not flashy, but it’s critical. Data entry professionals help maintain accurate records, reduce errors, and keep your systems organized. Whether it’s invoicing, client files, or HR paperwork, this role saves your team hours and protects your bottom line.

2. Document Control Coordinator

Especially important in legal, healthcare, and compliance-heavy industries, this person ensures documents are properly tracked, filed, and secured. If your business handles contracts, sensitive client information, or employee records, this role is a must.

3. Scheduling Coordinator

Missed appointments or inefficient scheduling can create chaos in offices, especially in medical or service-based industries. A scheduling coordinator keeps everything flowing, improves customer service, and supports productivity across the board.

4. Accounts Receivable/Payable Clerk

Yes, you have an accountant but do you have someone handling the day-to-day financial details? An A/R or A/P clerk helps process invoices, reconcile accounts, and ensure timely payments—keeping your books and your cash flow in check.

5. Runner or File Clerk

These entry-level roles may seem basic, but they’re powerful support positions. File clerks, mailroom assistants, and runners help reduce admin bottlenecks by handling routine but necessary office tasks—allowing your skilled staff to focus on higher-priority work.

6. Customer Service Representative

Before a client speaks with your top producer, they often interact with someone answering phones, responding to emails, or greeting them in the lobby. These professionals set the tone for your brand and help retain business.

7. HR Administrative Assistant

HR departments are overloaded and a skilled admin can be a game-changer. This role helps manage onboarding paperwork, schedule interviews, and maintain employee records with confidentiality and precision. Human Resource departments can get VERY busy, so support in this department helps

Why These Roles Matter

Even if you’re not actively hiring, identifying where your operations are lagging can help you fill hidden gaps. Many businesses in Jackson, Mississippi don’t realize they need additional administrative support until turnover, burnout, or inefficiencies set in.

That’s where we come in.

How Staffers Can Help

At Staffers, we’ve been connecting local businesses with dependable office support professionals since 1987! Whether you’re hiring for a temporary, temp-to-hire, or direct-hire position, our team can help you assess your needs and fill overlooked roles that make your business stronger.