Customer service professionals are vital to the success of businesses in many different industries and having customer service skills can help you in almost any position at any stage of your career. Because customer service is key to your company’s success, improving your customer service skills will help you shine whether you hold an entry-level… Read more »
Who should you ask for a job reference? How do you ask? Will they say yes? Do employers even look at job references? What do they ask your references? Applying for jobs can be stressful from start to finish, and securing good references is particularly tricky. A potential employer’s call to your references could make… Read more »
More people than you might think have resume gaps, whether they took time off to raise a child, care for a sick family member experienced unemployment, or just needed some time off. If you have a gap in your work history, especially if it’s recent, you will need to address it at some point in… Read more »
Are you new to the working world? Looking for your first job out of high school or college is daunting, but we have some tips for getting started. Keep your materials organized When you’re applying for a lot of jobs, it’s easy to lose track of what materials you need to send to what company…. Read more »
You may find it difficult to determine whether or not you should hire someone permanently or temporarily. A staffing firm can help you make the right decision. Here are some pros and cons to hiring temporary vs direct hire employees. Staffing Needs: Pros of Hiring a Temporary Employee You can hire employees for specific tasks… Read more »
An administrative assistant ensures the day-to-day of an office runs smoothly and efficiently. Becoming an administrative assistant may be a good path for you if you are organized, detail-oriented, and communicate well. An administrative assistant’s responsibilities vary from industry to industry, but more than likely, they will require answering phones, scheduling appointments and meetings, and… Read more »
Job searches and the ways job seekers need to approach them have changed drastically over the past decade. Methods that once ensured a shot at snagging the top positions have become less effective. However, many job seekers have successfully found great jobs by employing the help of a recruiter. Here are some tips for how… Read more »
Your hiring process for that new position is coming to a close. Your candidate pool has been narrowed down to two excellent potential new hires. Each of these candidates brings something unique to the table. However, they each stand out to you for very different reasons. One candidate is a picture-perfect skills match, but lacking… Read more »
Where customer service is concerned, there is no gray area; it will make or break your business. That’s why it is so imperative to begin viewing your own company’s customer service as a source of profit, rather than cost. Fortunately, stepping up your company’s customer service skills is not a difficult transition when approached in… Read more »
When it’s time to make an employee an offer, you’ll want to make sure your compensation package is at least comparable to what your competitors are paying. It’s so easy these days for candidates to look up the salary range for their job. If what you offer is lacking, you may have gone through the… Read more »